Orientation for new subjects
Plan Your Visit
Where to go, when to come, and what happens inside.
Where
When
7:30–10:30 pm
Box office opens 7:15
8–11 pm
Box office opens 7:45
BLACKOUT NIGHTS are Thursday, Oct 22 and Thursday, Oct 29. See every night
Tickets: General Admission $16, RIP Fast Pass $32. Online adds a 2.5% service fee. Paying cash at the door? $15 / $30.
HANDWRITTEN NOTE FOUND IN THE WAITING ROOM
How to survive the night
- Put your bravest person in front.
- Keep moving forward. Never stop. Never turn back.
- Stay with your group.
- Want out? Say I WANT OUT to any actor. A staff member walks you to the nearest exit.
Lab rules · No exceptions
The rules
- No touching. Our actors don’t touch you. You don’t touch them.
- No photos or video inside.
- No weapons of any kind, carried openly or concealed. That includes knives and toy or costume weapons.
- No alcohol or drugs on the property.
- No smoking, food or drink inside.
Health warning
We use fog and strobe lights. Think twice if you are pregnant, have a heart condition, are sensitive to flashing light, are claustrophobic, or have trouble walking in the dark. Recommended 13 and up.
Questions
Will the monsters touch me?
No. Our actors don’t touch guests, and guests can’t touch them. They will get close.
Is it too scary for kids?
We recommend 13 and up, with parental guidance. You know your kid best.
How long does it take?
It depends on your group and the night. Lines vary, and the RIP Fast Pass skips the general line.
What if someone needs to get out?
Say I WANT OUT to any actor. The actor stops, and a staff member walks you to the nearest exit. No questions asked.
Can I take photos or video?
Not inside. Use the photo booth in line.
Can I pay cash?
Yes. Cash or card at the box office, or buy online.
Can I get a refund?
All sales are final. No refunds or exchanges for missed nights, arriving late, leaving early, or choosing not to go in. If we cancel a night, for example for weather, your tickets are good for another 2026 night of your choice. Email info@hallofhorrors.org with your order number and the night you want, and we’ll move your tickets. If you can’t use any other 2026 night, say so in that email and we’ll refund your order.
What if it rains?
Dates can change for weather. We post updates on Facebook and Instagram. If we cancel your night, your tickets are good for another 2026 night of your choice. Email info@hallofhorrors.org with your order number and the night you want.
Is there food?
Snacks, games and a photo booth in the line area, plus food vendors and merchandise.
Is it wheelchair accessible?
Email info@hallofhorrors.org before you come. Tell us what you need, and we’ll tell you honestly what we can do.
More answers in the FAQ. Still have a question? Email info@hallofhorrors.org